Phone stop working

[milo]

My home phone stop working.
No signal when i press talk pb.
Grandstream status under registration is saying : NO .
SIP setting on freephone line website is saying :
SIP Status: disconnected.

What should I do ?

[milo]

I sent email to fongo support team. support@freephoneline.ca
Any idea how quickly I can get some support through emaid,

[Fongo Support]

My home phone stop working.
No signal when i press talk pb.
Grandstream status under registration is saying : NO .
SIP setting on freephone line website is saying :
SIP Status: disconnected.

What should I do ?

Hi there,

Please follow the steps below to get the line up and running again:

Please try to power off equipment- modem, router and ata for at least 15-20 minutes and connect again after 20 minutes starting with the modem.

Try testing the line(s) after this- it should be ok.

Please let me know.

Thanks,

[milo]

will do .

[milo]

Back in Business.
Thank You .
I had freephone line for maybe 3 years .
Initial no problems . Lately people telling me that there is something wrong with my phone.
Should I do this power down maybe every 6 months ?