Unable to get a confirmation code

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k2103
Just Passing Thru
Posts: 13
Joined: 03/20/2013
Computer OS: OSX
Router: AirPort Extreme

Unable to get a confirmation code

Post by k2103 »

I opened my Freephoneline account and follow the steps to register the Desktop App.
In step 3, I click "Call me now" to get a confirmation code and it tells me :

"You will be call in a couple of minutes to confirm your registration and activate your freephoneline account."

But I never get a call. I made several attempts.
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Unable to get a confirmation code

Post by Fongo Support »

k2103 wrote:I opened my Freephoneline account and follow the steps to register the Desktop App.
In step 3, I click "Call me now" to get a confirmation code and it tells me :

"You will be call in a couple of minutes to confirm your registration and activate your freephoneline account."

But I never get a call. I made several attempts.
Hi there,

I hope this is not the same issue as below:

http://forum.fongo.com/viewtopic.php?f= ... ode#p46930

Please advise.

Thanks,
k2103
Just Passing Thru
Posts: 13
Joined: 03/20/2013
Computer OS: OSX
Router: AirPort Extreme

Re: Unable to get a confirmation code

Post by k2103 »

You are very shrewd!

In fact, I had the same problem when I tried to register my VoIP Unlock Key. The solution was to delete my account and open another.

This time it is a second home where I only want to use the Desktop App with a different number.

Thank you for your attention.
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Unable to get a confirmation code

Post by Fongo Support »

k2103 wrote:You are very shrewd!

In fact, I had the same problem when I tried to register my VoIP Unlock Key. The solution was to delete my account and open another.

This time it is a second home where I only want to use the Desktop App with a different number.

Thank you for your attention.
Hi there,

As longs as you provide a "real" number where system can call you back, you should be ok.

It needs to be a cell or landline.

Please try again and let me know.

If there are still issues, please send me a PM with the details.

Thanks,