Phone won't stop ringing

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
boatguy
Just Passing Thru
Posts: 17
Joined: 02/12/2013
SIP Device Name: HT701 and HT286
ISP Name: Acanac
Router: Cisco

Phone won't stop ringing

Post by boatguy »

I have a FPL phone that is our primary number. It has occasionally received calls from odd numbers like 01 or 1111. They usually call a couple times then quit. I am now receiving an unknown Name and Unknown Number that has been ringing every 2 minutes for over 48 hours. On Bell you could call block an unknown, can I do that on FPL? WHen I answer there is nobody there but If I wait it does some kind of an international ring back. Please help. If this doesn't stop I will have to give up on our prime phone and have bell take over to stop the calls. Just to put this into perspective its 720 calls per day. I have unplugged the at a overnight. within 2 minutes of plugging it back in the calls come again.


Help Please!!!!!

John
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Phone won't stop ringing

Post by Jake »

It is because you have opened up port 5060 from your router to your ATA. They are not calling your number, but effectively they are calling your IP address.

There is a thread somewhere on how to block these calls on your ATAs. I will try and find it for you.

Edit, try this thread http://forum.fongo.com/viewtopic.php?f=14&t=8192
adit
Just Passing Thru
Posts: 23
Joined: 04/24/2013

Re: Phone won't stop ringing

Post by adit »

Google "SIP scanners". There is a thread here with what measures you can take:

http://obitalk.com/forum/index.php?topic=5467.0

It's for OBI but can be applied for other ATAs, I'm sure.

For me the last method works best and is easy to apply.