No ring

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dsm99
Just Passing Thru
Posts: 13
Joined: 11/24/2011
SIP Device Name: spa2102,SPA122
Firmware Version: 3.3
ISP Name: bell
Computer OS: window7
Router: ubnt

No ring

Post by dsm99 »

I been using free phone line for long time had no problems.
I got new number and spa 122 and load latest firmware
It takes too long time to here the ring (Local number) And no ring if I call Edmonton
This is new Toronto Number 437-888-**** and can not call from my cell 416-838-****
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: No ring

Post by Fongo Support »

dsm99 wrote:I been using free phone line for long time had no problems.
I got new number and spa 122 and load latest firmware
It takes too long time to here the ring (Local number) And no ring if I call Edmonton
This is new Toronto Number 437-888-**** and can not call from my cell 416-838-****
Hi there,

Please reset the SPA122 to factory defaults and reconfigure it using the document below as a reference:

http://forum.fongo.com/viewtopic.php?f=15&t=310

This will resolve the issue.

Thanks,