Ringer not working

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tweek
One Hit Wonder
Posts: 1
Joined: 06/20/2013
SIP Device Name: iPhone 4
Firmware Version: iOS 6.1.3

Re: Ringer not working

Post by tweek »

I have missed a few calls and have not heard the ringer at all. It just goes straight to voicemail.
I use an iPhone 4. This app used to work.
I have the 'Rings before voicemail' set to 5, so there is no reason it shoud go to voicemail.
I have only been using this app for a couple of months so I do not think I have to reinstall as it should be the current version.
Let us know what's going on.
Thanks!
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Ringer not working

Post by Fongo Support »

kaquddus wrote:Yes, whenever I select any ring tone, it rings for sample, other apps like Viber / skype / csipsimple working without any problem.
Hi there,

Please send me a Pm with your account details, I would like to setup a call with you and assist over the phone.

Thanks,
PeterB
Just Passing Thru
Posts: 4
Joined: 01/03/2013
SIP Device Name: Samsung Galaxy tablet GT-P3113
Firmware Version: 4.04
ISP Name: xplorenet
Computer OS: XP
Router: TP-Link

Re: Ringer not working

Post by PeterB »

Has there been any progress in the ring issue on the Samsung Galaxy Tab GT-P3113?
docfou
Just Passing Thru
Posts: 11
Joined: 01/24/2013

Re: Ringer not working

Post by docfou »

I just installed the app on a friend's Samsung Tab 7 inch and no ringing. Any fixes?
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Ringer not working

Post by Fongo Support »

docfou wrote:I just installed the app on a friend's Samsung Tab 7 inch and no ringing. Any fixes?
Hi there,

Have you tried this?

http://support.fongo.com/entries/250748 ... s-Android-

Let me know.

Thanks,
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Ringer not working

Post by Fongo Support »

Fongo Support wrote:
kaquddus wrote:I donot use skype for calls to phones, but i have one sip phone on csipsimple if i call from that to fongo than the same result of no bell/ringer on fongo, while I can hear the ringback tone from csipsimple.
Hi there,

Thanks for letting me know, we will investigate this- based on all the testing that you have reported.

Thanks,
Hi there,

Can you please try this and let me know?

http://support.fongo.com/entries/250748 ... s-Android-

Thanks!
kaquddus
Just Passing Thru
Posts: 13
Joined: 02/13/2012
SIP Device Name: Galaxy S2
Firmware Version: Android Jellybean
ISP Name: Techsavy
Computer OS: Win 7
Router: Cisco

Re: Ringer not working

Post by kaquddus »

Finally its working, thanks for finding the solution, I was about to sell my two tabs just because of this reason.

Thanks Fongo support.
PeterB
Just Passing Thru
Posts: 4
Joined: 01/03/2013
SIP Device Name: Samsung Galaxy tablet GT-P3113
Firmware Version: 4.04
ISP Name: xplorenet
Computer OS: XP
Router: TP-Link

Re: Ringer not working

Post by PeterB »

I downloaded version 3.0.4.9 and the ringer still didn't work. However, if you go into settings and set 'Play Ringtone as Alarm Sound' it works.
jph
One Hit Wonder
Posts: 1
Joined: 04/07/2014

Re: Ringer not working

Post by jph »

I have same issue with my Blackberry 9900 when using wifi. Call out no problem, receiving call no ring tone, but display shows call and no problem to answer it. My phone has normal ring when using a sim card with service.