HELP - OBI100 Cannot Hear Caller FPL, Google OK?

[GSD]

I have a OBI100 setup with a Technicolor TG582N Modem on Velcom ISP and I can make calls but I cannot hear the caller? They can hear me. One way call.

I have line 2 setup with Google Voice and all is fine in terms of hearing each other.

Please help as I have asked for my home number porting and I don't want to do that if I cannot get this to work via freephoneline.

Thanks

[Jake]

Try going though the two posts here > http://forum.fongo.com/viewtopic.php?f=15&t=3098
That has worked for some people.

[GSD]

Thanks I setup the OBI using the same specifications in your link

Will open a ticket

[Fongo Support]

Thanks I setup the OBI using the same specifications in your link

Will open a ticket

Hi there,

Did support contacted you on the ticket?

Please let me know.

Thanks,

[GSD]

Thanks I setup the OBI using the same specifications in your link

Will open a ticket

Hi there,

Did support contacted you on the ticket?

Please let me know.

Thanks,

Hi,

Support did contact me and asked me to do a reboot I think it is working now!

I did notice that earlier my fongo account on your website did not have my SIP settings saying I had not purchased the SIP file (which I did) now I see that info too.

Perhaps my account wasn't setup correctly for SIP?

Thanks