Audio problem

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Kali
Just Passing Thru
Posts: 3
Joined: 09/17/2013
SIP Device Name: PHP2
Firmware Version: 5.1.6(LS)
ISP Name: Acanac DSL
Computer OS: Windows xp
Router: 2wire

Audio problem

Post by Kali »

Hi there. I setup my pap2t-na according to your document. But I got one-way audio (the remote party can hear me,not other way) please help. would you check the network on the server site?
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Audio problem

Post by Fongo Support »

Kali wrote:Hi there. I setup my pap2t-na according to your document. But I got one-way audio (the remote party can hear me,not other way) please help. would you check the network on the server site?
Hi there,

Please open a support ticket for this issue:

http://support.fongo.com/tickets/new

Once you have the ticket#, please send me a PM:

http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852

Thanks,
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Kali
Just Passing Thru
Posts: 3
Joined: 09/17/2013
SIP Device Name: PHP2
Firmware Version: 5.1.6(LS)
ISP Name: Acanac DSL
Computer OS: Windows xp
Router: 2wire

Re: Audio problem

Post by Kali »

Ticket number is 7852
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User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Audio problem

Post by Fongo Support »

Kali wrote:Ticket number is 7852
Hi there,

Please send me PM- I am not able to find that ticket you have provided in our system.

Thanks,
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Kali
Just Passing Thru
Posts: 3
Joined: 09/17/2013
SIP Device Name: PHP2
Firmware Version: 5.1.6(LS)
ISP Name: Acanac DSL
Computer OS: Windows xp
Router: 2wire

Re: Audio problem

Post by Kali »

I don't know where to find the ticket number. Is not the one I text you?
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