Audio problem
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- Just Passing Thru
- Posts: 3
- Joined: 09/17/2013
- SIP Device Name: PHP2
- Firmware Version: 5.1.6(LS)
- ISP Name: Acanac DSL
- Computer OS: Windows xp
- Router: 2wire
Audio problem
Hi there. I setup my pap2t-na according to your document. But I got one-way audio (the remote party can hear me,not other way) please help. would you check the network on the server site?
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- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: Audio problem
Hi there,Kali wrote:Hi there. I setup my pap2t-na according to your document. But I got one-way audio (the remote party can hear me,not other way) please help. would you check the network on the server site?
Please open a support ticket for this issue:
http://support.fongo.com/tickets/new
Once you have the ticket#, please send me a PM:
http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852
Thanks,
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- Just Passing Thru
- Posts: 3
- Joined: 09/17/2013
- SIP Device Name: PHP2
- Firmware Version: 5.1.6(LS)
- ISP Name: Acanac DSL
- Computer OS: Windows xp
- Router: 2wire
Re: Audio problem
Ticket number is 7852
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- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: Audio problem
Hi there,Kali wrote:Ticket number is 7852
Please send me PM- I am not able to find that ticket you have provided in our system.
Thanks,
-
- Just Passing Thru
- Posts: 3
- Joined: 09/17/2013
- SIP Device Name: PHP2
- Firmware Version: 5.1.6(LS)
- ISP Name: Acanac DSL
- Computer OS: Windows xp
- Router: 2wire
Re: Audio problem
I don't know where to find the ticket number. Is not the one I text you?