Can call out but can not receive call ?

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wee
Just Passing Thru
Posts: 2
Joined: 09/25/2013
SIP Device Name: Linksys/PAP2T-5.1.6(LS)
Firmware Version: 5.1.6(LS)
ISP Name: rogers
Computer OS: window 7
Router: roger router

Can call out but can not receive call ?

Post by wee »

I Can call out but can not receive call.
my SIP User Agent: Linksys/PAP2T-5.1.6(LS)

please help me fix the problem. thank you
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Can call out but can not receive call ?

Post by Fongo Support »

wee wrote:I Can call out but can not receive call.
my SIP User Agent: Linksys/PAP2T-5.1.6(LS)

please help me fix the problem. thank you
Hi there,

Can you please check your ATA setup and ensure is setup as per below:

http://forum.fongo.com/viewtopic.php?f=15&t=310

Thanks,
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Can call out but can not receive call ?

Post by Jake »

Also try dialing *73 and *79 (hanging up in between) in case you have accidentally activate call forwarding or DND on the ATA.
wee
Just Passing Thru
Posts: 2
Joined: 09/25/2013
SIP Device Name: Linksys/PAP2T-5.1.6(LS)
Firmware Version: 5.1.6(LS)
ISP Name: rogers
Computer OS: window 7
Router: roger router

Re: Can call out but can not receive call ?

Post by wee »

Thank you for the quick respond.. i will try out both solution you suggested. thank you again