Support request 35384

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stangri
Just Passing Thru
Posts: 16
Joined: 03/25/2010

Support request 35384

Post by stangri »

I've submitted support request for my service with the VoIP unlock key on September 20th (10 days ago) and I'm yet to hear back.

Please advise.
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Support request 35384

Post by Jake »

They will probably read this thread, but I would also PM your ticket number to Fongo Support (see sig) and that will get their attention in case they miss this.
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stangri
Just Passing Thru
Posts: 16
Joined: 03/25/2010

Re: Support request 35384

Post by stangri »

Thanks, PMing the ticket number helped! My issue has been resolved.

If anyone else encounters 603 error while making calls thru voip.freephoneline.ca -- check your dial plans. +1 needs to be stripped before the call is sent up.
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