No service

This section is for general discussions surrounding digital phone service.
pychen2001
Just Passing Thru
Posts: 15
Joined: 03/24/2012

No service

Post by pychen2001 »

My FPL has had no service for few days. I am in Kingston ON. Anyone else has the issue too? Thanks.
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: No service

Post by Jake »

There is nothing that I know of.

Have you tried to power cycle your modem, router and ATA? That will usually bring things back online. If it doesn't, try powering down your ATA for 20 minutes and then power it back up again.
You will also have to check your settings to make sure your device is not trying to register too often.
pychen2001
Just Passing Thru
Posts: 15
Joined: 03/24/2012

Re: No service

Post by pychen2001 »

Jake wrote:There is nothing that I know of.

Have you tried to power cycle your modem, router and ATA? That will usually bring things back online. If it doesn't, try powering down your ATA for 20 minutes and then power it back up again.
You will also have to check your settings to make sure your device is not trying to register too often.
Will try it tonight. Thanks.
pychen2001
Just Passing Thru
Posts: 15
Joined: 03/24/2012

Re: No service

Post by pychen2001 »

Jake wrote:There is nothing that I know of.

Have you tried to power cycle your modem, router and ATA? That will usually bring things back online. If it doesn't, try powering down your ATA for 20 minutes and then power it back up again.
You will also have to check your settings to make sure your device is not trying to register too often.
It's back now, by powering off and on. Thanks.
jcipher
Just Passing Thru
Posts: 4
Joined: 05/14/2011
ISP Name: Rogers (4G), Telus (DSL)
Smartphone Model: Moto E XT1527
Android Version: 5.0.2

Re: No service

Post by jcipher »

Anyone having problems tonight? My android app isn't signing on.
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: No service

Post by Fongo Support »

jcipher wrote:Anyone having problems tonight? My android app isn't signing on.
Hi there,

There is an issue right now and team has been engaged and they are working to resolve as soon as possible.

To check the latest status:

http://status.fongo.com/

Thanks,