no text messages after number ported

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flutos
Just Passing Thru
Posts: 2
Joined: 11/07/2013

text message to ported number

Post by flutos »

My number just got ported and my android app now shows it as the new number but when a text message it sent to it, it actually still goes to the old provider. does the text messaging switch over take longer. I saw some threads about this issue but Im not sure what needs to be done to fix it. Also, yes, my fongo account does have text messaging package with it too.

thanks

scott
flutos
Just Passing Thru
Posts: 2
Joined: 11/07/2013

no text messages after number ported

Post by flutos »

my number got activated on fongo after porting but text messages still go to my old provider. does text messaging take longer to switch over??

thanks

scott
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: no text messages after number ported

Post by Jake »

I would suggest you open a support ticket for this, see my sig for links.