my account not connected but online shows connected.

[murphy1969]

my account not connected but online shows connected.

I have just upgraded my pbx to FPBX-2.11.0(11.6.0)
I have 3 accounts (numbers).
The one connected and working shows connetced FPBX-2.11.0(11.6.0) - incomming and outgoing working
The other two not working shows FPBX-2.11.0(1.8.19.1). This is impossible as all accounts are setup on the same server.
All three accounts are setup on the same server.

[Jake]

Double check your timers against the required settings. I would suggest your accounts are being blocked because the timers are not right, and so are not being allowed to update on FPL's side.

[murphy1969]

Registration Times?
min exp:180
max exp:3600
def expiry:3600

These are my setting under asterisk sip settings.

I have noticed not that it connects when i reboot my server and disconnets after some time.

[Jake]

The min expiry should be 3600 also I believe. The registertimeout should be 120 if you see that setting.

Their server started to block connections that try to register before 3600 because a lot of badly configured ATAs (mainly as I result of problems connect to them IMO) were dragging down the server for the rest of us.

In my settings I have

Registrations? 120(registertimeout) 0(registerattempts)
Registration Times? 3600(minexpiry) 3600(maxexpiry) 3600(defaultexpiry)

and my system behaves, most of the time. I also have 3 (sometimes 4) trunks registered with them.

Try it and see if it helps, but it sounds a lot like what my system was doing before I changed those settings.

[murphy1969]

I will surely try it out and keep you update.
Thanks

Looks like this worked.