No inbound calls

[ytishkin]

Hi,

I have SPA122 connected to a cable modem directly so I believe router settings could be excluded.
Can make outbound calls.
When I try to call in I get "User unavailable" message.

Any ideas?

Regards,
Yevgeniy

[Fongo Support]

Hi,

I have SPA122 connected to a cable modem directly so I believe router settings could be excluded.
Can make outbound calls.
When I try to call in I get "User unavailable" message.

Any ideas?

Regards,
Yevgeniy

Hi there,

It looks like your device is not registered.

Can you please compare your settings against the below?

http://forum.fongo.com/viewtopic.php?f=15&t=310

SPA122 settings are almost identical.

Please try and let me know.

Thanks,

[ytishkin]

I looked at that topic, when I was configuring ATA.

This is from ATA:

Line 1 Status
Hook State: On Registration State: Registered

Regards.

[Fongo Support]

I looked at that topic, when I was configuring ATA.

This is from ATA:

Line 1 Status
Hook State: On Registration State: Registered

Regards.

Hi there,

Please open a support ticket for this issue:
http://support.fongo.com/anonymous_requests/new

Once you have the ticket#, please send me a PM:

http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852

Important note: If all incoming calls are going straight to VM, you might want to follow Jake's suggestion:

http://forum.fongo.com/viewtopic.php?f= ... urb#p52874

Thanks,

[ytishkin]

It turns out that my account was pointing to wrong or backup sip server.
After resubmitting settings the problem disappeared.