In the process of making a Fongo account, I get stuck where it asks for 911 Details. I enter my postal code. When it asks for my street number it comes up "-invalidStreet". I live on a range road. I've filled out this kind of form before on government websites and it has no problem finding my physical address.
I also tried making an account on my desktop and I run in to the same snag.
I would contact technical support directly but I can't finish making an account. Advice would be appreciated.
Thanks
Chris
911 Details
-
madcatx
- Just Passing Thru
- Posts: 2
- Joined: 11/28/2013
- SIP Device Name: Samsung Galaxy S3
- Firmware Version: Android 4.3
- ISP Name: Rogers and Xplornet
- Computer OS: Android
- Router: netgear WNR3500L
-
Jake
- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: 911 Details
open a support ticket and PM the ticket number to Fongo Support (see sig for links)
-
madcatx
- Just Passing Thru
- Posts: 2
- Joined: 11/28/2013
- SIP Device Name: Samsung Galaxy S3
- Firmware Version: Android 4.3
- ISP Name: Rogers and Xplornet
- Computer OS: Android
- Router: netgear WNR3500L
Re: 911 Details
I sent a PM on the forum on the second link.
I can't get a support ticket as I am unable to complete the signup process. "Fongo Phone Number: is invalid".
Thanks again
I can't get a support ticket as I am unable to complete the signup process. "Fongo Phone Number: is invalid".
Thanks again