Cant receive call after porting my number

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durianone
One Hit Wonder
Posts: 1
Joined: 12/06/2013

Cant receive call after porting my number

Post by durianone »

I just port my number, and receive an email email saying the porting process is complete. since then, I can not receive any call, but I am able to make outgoing calls. Everything work fine with the old number given at registration. Calls can be made from the desktop app, and the homephone connected to the ATA. All the port are open already, I even receive call to notice me that i can a voicemail. So I believe all the network configuration has been done correctly. Anything you guys can think of?

Thanks
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Cant receive call after porting my number

Post by Jake »

Did you change the username inside your ATA?