How do I recover my password?

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yhbae
Just Passing Thru
Posts: 2
Joined: 01/13/2014
SIP Device Name: Google Nexus 7 (2nd gen)
Firmware Version: Android 4.4.2
ISP Name: Wind Mobile 3G / Rogers LTE
Computer OS: Windoes 8.1
Router: Netgear WNDR3700 v2

How do I recover my password?

Post by yhbae »

I tried "forgot password" link, and it even claims it has sent the e-mail to me but I'm not receiving any e-mails from Fongo. I check all folders including spam to no avail. I use a GMail account and the app I'm trying to use is an Android App.

Please advise.
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: How do I recover my password?

Post by Fongo Support »

yhbae wrote:I tried "forgot password" link, and it even claims it has sent the e-mail to me but I'm not receiving any e-mails from Fongo. I check all folders including spam to no avail. I use a GMail account and the app I'm trying to use is an Android App.

Please advise.
Hi there,

You will need to do this from the Fongo app on your mobile device.

Please try again and let me know.

Thanks,
yhbae
Just Passing Thru
Posts: 2
Joined: 01/13/2014
SIP Device Name: Google Nexus 7 (2nd gen)
Firmware Version: Android 4.4.2
ISP Name: Wind Mobile 3G / Rogers LTE
Computer OS: Windoes 8.1
Router: Netgear WNDR3700 v2

Re: How do I recover my password?

Post by yhbae »

This was done on the android app.