Hi there,
Finally manage to get about everything all right!
I can easily make calls and can receive calls.
Here are the issues:
- For incoming calls, the caller doesn't hear any ringing, only silence until I pick up
- Eventhough I've set the VoiceMail to kick in after 5 rings, I have to rush an answer within 2 rings or else, when I pick up (3,4 or 5th ring), I only hear a rapid busy tone. If I answer within 2 rings it works as a normal phone call.
- The voicemail never actually kicks in - the caller eventually ends up hearing a rapid busy tone.
The device registers properly. I'm using a GrandStream HT502 with the latest firmware, I use stunserver.org
Your help is greatly appreciated!
Incoming sent to VM too quickly, no VM function + more
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- Just Passing Thru
- Posts: 3
- Joined: 01/14/2014
- SIP Device Name: GrandStream HT 502
- Firmware Version: 1.10.9
- ISP Name: Teksavvy DSL 25-10
- Computer OS: Windows 7-8
- Router: TP Link Archer C7
-
- Just Passing Thru
- Posts: 3
- Joined: 01/14/2014
- SIP Device Name: GrandStream HT 502
- Firmware Version: 1.10.9
- ISP Name: Teksavvy DSL 25-10
- Computer OS: Windows 7-8
- Router: TP Link Archer C7
Re: Incoming sent to VM too quickly, no VM function + more
Wow, I am absolutely confused.
With this one, straight to VM but functional VM
{*xx|[2-9]xxxxxxxxx|1[2-9]xxxxxxxxx|0xxx+}
With this one, no ringtone on the callers end - if I pick up very quickly, it works else, both the caller and I get a rapid busy tone.
{911|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|*98|[6-7]x*xxxxxxxxxxx.}
Same with this one:
{*123|1xxxxxxxxxx|[2-9]xxxxxxxxx|011xxxxxxxxxxxxxxxxx}
It seems to be a dial plan issue !? Which Dial plan should I be using then ?
Thanks!
With this one, straight to VM but functional VM
{*xx|[2-9]xxxxxxxxx|1[2-9]xxxxxxxxx|0xxx+}
With this one, no ringtone on the callers end - if I pick up very quickly, it works else, both the caller and I get a rapid busy tone.
{911|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|*98|[6-7]x*xxxxxxxxxxx.}
Same with this one:
{*123|1xxxxxxxxxx|[2-9]xxxxxxxxx|011xxxxxxxxxxxxxxxxx}
It seems to be a dial plan issue !? Which Dial plan should I be using then ?
Thanks!
-
- Just Passing Thru
- Posts: 3
- Joined: 01/14/2014
- SIP Device Name: GrandStream HT 502
- Firmware Version: 1.10.9
- ISP Name: Teksavvy DSL 25-10
- Computer OS: Windows 7-8
- Router: TP Link Archer C7
Re: Incoming sent to VM too quickly, no VM function + more
If I may add one last thing, when I disable de STUN option, I can't hear the other party regardless of the call being inbound or outbound. That being said, it also is the only time someone hears a dial tone when calling me..
Any help would be immensly appreciated.
Any help would be immensly appreciated.
-
- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: Incoming sent to VM too quickly, no VM function + more
Hi there,astralmind wrote:If I may add one last thing, when I disable de STUN option, I can't hear the other party regardless of the call being inbound or outbound. That being said, it also is the only time someone hears a dial tone when calling me..
Any help would be immensly appreciated.
Do you have a support ticket opened for this issue? if not, please open a new ticket:
http://support.fongo.com/anonymous_requests/new
Once you have the ticket#, please send me a PM:
http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852
Thanks,