Hello
After I log into my freephoneline account, I went to "online store", and then chose "Transfer My Number" from the "Purchase Options", then payed the money, I got invoice from freephoneline for my payment for porting phone. But I still did not check if my number is transferable. Can you please tell me how?
Thanks.
how to check if my phone number can be transferred
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- Just Passing Thru
- Posts: 4
- Joined: 01/17/2014
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- Just Passing Thru
- Posts: 4
- Joined: 01/17/2014
how to check if my phone number can be transferred
Hello,
I have payed the porting fee and got an invoice from freephoneline. But I still wondering how can I check if my number can be transferrable. any suggestion?
Thanks,
I have payed the porting fee and got an invoice from freephoneline. But I still wondering how can I check if my number can be transferrable. any suggestion?
Thanks,
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- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: how to check if my phone number can be transferred
This page may help you http://support.fongo.com/entries/228992 ... o-network-
Did you enter your number when you purchased? It will usually tell you if they are not able to port.
I think I would also suggest to send in a support ticket, see sig.
Did you enter your number when you purchased? It will usually tell you if they are not able to port.
I think I would also suggest to send in a support ticket, see sig.
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- Just Passing Thru
- Posts: 8
- Joined: 01/04/2014
Re: how to check if my phone number can be transferred
When I paid for the port fee I just filled out my info and my old service provider info. It did not appear as if the system was checking to see if the number could be ported. A few days later, I received an email that informed me of the date the port was expected to be completed.
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- Just Passing Thru
- Posts: 4
- Joined: 01/17/2014
Re: how to check if my phone number can be transferred
I did the same as wt76, just fill out form and pay, the system did not ask me to enter my number to check. I hope I can get number ported as wt76. But I will sent support ticket as Jake suggested to make sure everything Ok.
Thanks very much wt76 and Jake!
Thanks very much wt76 and Jake!
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- Just Passing Thru
- Posts: 4
- Joined: 01/17/2014
Re: how to check if my phone number can be transferred
Quick update. I sent a support ticket this morning and was told my number is portable and poring is in progress. I was very satisfied with the quickly response.
Thanks!
Thanks!