sickly ringer on incoming calls

Have a question or problem with your Fongo Mobile App? This forum is the place to get help from both staff and fellow community members.
Visit The Fongo Mobile Support Knowledge-base for more.
dbarreto
Just Passing Thru
Posts: 3
Joined: 07/24/2013
ISP Name: Shaw

sickly ringer on incoming calls

Post by dbarreto »

Hi,

My phone is attached to a Linksys SPA2102; and the ringer on incoming calls sounds terrible. Calls work fine.

Instead of a typical... 1 second ring, 2 second pause, 1 second ring, 2 second pause it goes something like:

1/2 second ring, 1/4 second pause, 1/8 second 'blip', 1/2 second pause, 1/2 second ring, 1 second pause
1 1/2 second ring, 1/2 second pause, 1/8 second "blip", 2 second pause...

It just seems all over the map.


Its like the ringer itself is cutting out intermittently and randomly, during a 'ring'. The phone is tested and works fine with other lines. And I tried a 2nd phone with the linksys box and freephoneline.ca and it too has a messed up ringer.

It works, and I'm not missing calls or anything as a result, but I'd like it to ring "normally". I saw there are ringer settings; and I've set them according to SIP Settings page:

Ring Tone Frequency: 52
Ring Tone Voltage: 90

But are there additional settings to set? Or different values? Or are those for something else entirely?

Thanks,
Dave
hanke
Lightly Seasoned
Posts: 199
Joined: 06/09/2010
SIP Device Name: SPA3102
Firmware Version: 5.2.13(GW002)
ISP Name: Cogeco Cable
Router: Sagemcom F@ST3896 V2 Cogeco
Location: Burlington, Ontario

Re: sickly ringer on incoming calls

Post by hanke »

Try setting/checking your selection in the - Ring Waveform: to ->Sinusoid from Trapezoid. This is in the same area of your Ring Tone Voltage and Ring Tone Frequency.