Long Distance Calls

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
zoro
Quiet One
Posts: 31
Joined: 05/10/2011
SIP Device Name: PAP2T-NA
Firmware Version: 5.6
ISP Name: ROGERS
Computer OS: WinXP
Router: TomatoRAF

Long Distance Calls

Post by zoro »

Hello gurus 8-)

I have ROGERS cell phone with Canada wide free calling plan. Does anyone know, if I am going to pay for long distance, if I call FPL number (e.g. 403) which is in Europe? ROGERS agent told me that as long as destination Canadian number is within Canada, no charges will occur. If called person is in US, they would charge me, even though I am calling Canadian phone number.

I believe, in this case, I should not get charged, since ROGERS can't figure out that (403 number-destination number) is actually in Europe.
I am asking this, as I have parents living in Europe and have set them up with SPA-2102 adapter. When I call from ROGERS network, call goes to FPL server which is in Canada. So, ROGERS should see me talking to FPL network in Canada, but not back end communication between FPL and destination in Europe over the internet.

Appreciate your answer.

Cheers
Bing Kol
Active Poster
Posts: 117
Joined: 07/23/2010
SIP Device Name: PAP2T
Firmware Version: 5.1.6 (LS)
ISP Name: CarryTel 25/10 DSL
Router: pfSense i5-3470
Location: GTA

Re: Long Distance Calls

Post by Bing Kol »

When I visited the Philippines last Christmas, I brought one of my PAP2T's with me. My daughters here in Canada called my FPL 905 number from their Telus cellphones without being charged a single penny (I should know because I pay for the phone bills). FPL did not charge me either when I called my daughters' Telus phone numbers.

I hope it works the same with Rogers and Europe. Good luck.
User avatar
bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: Long Distance Calls

Post by bridonca »

Your Fongo area code 403 number is a Canadian number, so it is covered by Roger's Canada wide plan. It does not matter where the Fongo device is located in the world.

Rogers will charge extra if you use their service to call an American number, or a European number though. If you use Roger's device anywhere else that is not in Canada, the Rogers service will either not work, or the Rogers bill will be exorbitantly high.
zoro
Quiet One
Posts: 31
Joined: 05/10/2011
SIP Device Name: PAP2T-NA
Firmware Version: 5.6
ISP Name: ROGERS
Computer OS: WinXP
Router: TomatoRAF

Re: Long Distance Calls

Post by zoro »

I think that will do it.

thanks guys, ;)