Local calls vs long distance question.

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NAMOR71
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Local calls vs long distance question.

Post by NAMOR71 »

I live in the Montréal Québec area and have a Montréal Free Phone Line number and when I dial most local numbers it is fine, however people with local Montréal numbers or cell phones get the message your call will be forwarded but long distances charges will apply... What can I do to to ensure that people in my local calling area will not be billed long distance charges ???
beverly
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Re: Local calls vs long distance question.

Post by beverly »

I use to get that msg on my cell when trying to call home (Ottawa)
travelling from Montreal to Ottawa (417), usually the 30 - 40KM marker in Ontario stopped that msg or 20 - 30 click mark travelling up the 416
So in all a 60 - 70 Km radius inside, around Ottawa wasn't long-distance.
NAMOR71
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Re: Local calls vs long distance question.

Post by NAMOR71 »

beverly wrote:I use to get that msg on my cell when trying to call home (Ottawa)
travelling from Montreal to Ottawa (417), usually the 30 - 40KM marker in Ontario stopped that msg or 20 - 30 click mark travelling up the 416
So in all a 60 - 70 Km radius inside, around Ottawa wasn't long-distance.

Thanks for the quick respone, my situation is within a 10-20 km radius of where my FPL numer is located... any ideas ???
Red89GT
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Re: Local calls vs long distance question.

Post by Red89GT »

I get the same message with my cell phone(bell mobility) calling my FPL #. but I having checked my cell phone bills I have never actually been charged the LD to make the call. Might be worth your time to check and see if its the same with you.
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bridonca
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Re: Local calls vs long distance question.

Post by bridonca »

Red89GT wrote:I get the same message with my cell phone(bell mobility) calling my FPL #. but I having checked my cell phone bills I have never actually been charged the LD to make the call. Might be worth your time to check and see if its the same with you.
I have no issue driving Virgin nuts when I get charged LD for a call that should not be LD! You do it enough times, and they eventually fix their problem. It is really hard for freephoneline to do anything to fix other carriers incompetence. Better results are to be had when you bitterly complain to your cell phone carrier.
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FONGO_kris
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Re: Local calls vs long distance question.

Post by FONGO_kris »

To be honest, when we had a similar issue with Bell and we call IXC, they told us to call Bells' residential services depot - Which of course is only for their customers to complain and not other businesses...
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NAMOR71
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Re: Local calls vs long distance question.

Post by NAMOR71 »

admin wrote:To be honest, when we had a similar issue with Bell and we call IXC, they told us to call Bells' residential services depot - Which of course is only for their customers to complain and not other businesses...

I really doubt Bell Canada cares... but will give it a try...
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FONGO_kris
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Re: Local calls vs long distance question.

Post by FONGO_kris »

Of course if you say "I cannot call my freephoneline number" they won't particularly listen since it's a single carrier. But if you read them the particular exchange they will listen a bit more - "I can't call 519-804-xxxx from my phone even though I know it is local".
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