Incoming Calls issue

[etoghi]

Hello guys,

I used to use FPL on my cell phone app and recently paid for the SIP account and got the username/password. However, all the incoming calls go directly to the voice mail.
I am sure the issue is related to the app and I removed the app from my cell phone, but still the same issue. Please note that I have another FPL number using the exact ATA settings and no problem at all.

Any help is really appreciated as I paid for the service and could not even use it one time.

Thank you..

[Fongo Support]

Hello guys,

I used to use FPL on my cell phone app and recently paid for the SIP account and got the username/password. However, all the incoming calls go directly to the voice mail.
I am sure the issue is related to the app and I removed the app from my cell phone, but still the same issue. Please note that I have another FPL number using the exact ATA settings and no problem at all.

Any help is really appreciated as I paid for the service and could not even use it one time.

Thank you..

Hi,

A little search for similar issues brought Mango's post below- please check it:

http://forum.fongo.com/viewtopic.php?f= ... r+1#p70864

Thanks,

[etoghi]

It is fixed now. Thank you.