New number not responding

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John123
One Hit Wonder
Posts: 1
Joined: 06/15/2016
SIP Device Name: Samsung Glaxy S4
Firmware Version: Android 4.4.2
ISP Name: Wifi
Computer OS: Windows 7

New number not responding

Post by John123 »

So I just downloaded fongo on my Samsung Galaxy S4, registered and created a new number. I then tried calling the number from skype on my desktop (I have skype out credits) and I couldn't reach the new number? Is it only Canada to Canada calling? Thanks
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bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: New number not responding

Post by bridonca »

Fongo telephone exchanges tend to be brand new, and some telcos have not recognized their new exchange yet.. You should contact Skype, and see if they can add that new Fongo exchange on their list.