Hi there,
I created an account via the website freephoneline.ca and generated a phone number.
When I was looking for the mobile app, I saw Fongo not knowing it was the same as the website, so I created another account using the exact same credentials and chose a new number.
Now when I log into the site it only shows my original number, however, my mobile app shows the newly generated 2nd number.
Is there a way I can separate the two or choose just one of them?
Thanks for your help.
Steven
2 Numbers on 1 Account, can't see other number
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- Just Passing Thru
- Posts: 2
- Joined: 01/04/2017
- SIP Device Name: Mobile + Desktop App
- Firmware Version: 3.2.7.0
- ISP Name: FibreStream, Cable
- Computer OS: Windows 10
- Router: Asus RT-87U
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- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: 2 Numbers on 1 Account, can't see other number
Essentially they are different sites. They are owned by the same poeple, but the services are not cross compatible.
What this means is you have 2 accounts, one on FPL and one on Fongo. You can use the mobile app for your Fongo number, and the desktop app/Unlock Key for FPL.
If you log into Fongo you should see your number there, likewise when you log into FPL.
What this means is you have 2 accounts, one on FPL and one on Fongo. You can use the mobile app for your Fongo number, and the desktop app/Unlock Key for FPL.
If you log into Fongo you should see your number there, likewise when you log into FPL.
-
- Just Passing Thru
- Posts: 2
- Joined: 01/04/2017
- SIP Device Name: Mobile + Desktop App
- Firmware Version: 3.2.7.0
- ISP Name: FibreStream, Cable
- Computer OS: Windows 10
- Router: Asus RT-87U
Re: 2 Numbers on 1 Account, can't see other number
Thanks for the quick response.
Is there a way to use Fongo on the desktop? or is FPL the only desktop option?
Sounds like there's currently no unified platform between desktop and mobile.
As a side note, interestingly enough, my call logs from Fongo show up on FPL which is kind of cool.
Is there a way to use Fongo on the desktop? or is FPL the only desktop option?
Sounds like there's currently no unified platform between desktop and mobile.
As a side note, interestingly enough, my call logs from Fongo show up on FPL which is kind of cool.
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- Technical Support
- Posts: 1225
- Joined: 11/16/2009
- SIP Device Name: Netgear WGR615V
- Firmware Version: latest
- ISP Name: Eastlink
- Computer OS: XP
Re: 2 Numbers on 1 Account, can't see other number
You could run an android emulator on the PC and get Fongo that way.