grandstream HT801

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eqqysajrzx
Just Passing Thru
Posts: 6
Joined: 01/30/2026

grandstream HT801

Post by eqqysajrzx »

I'm porting out, Is it possible to get the password to the grandstream HT801 I have? I don't want it to go to ewaste when it's still working.
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Liptonbrisk
Technical Support
Posts: 3568
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 11 Pro (25H2)
Router: Asuswrt-Merlin & others

Re: grandstream HT801

Post by Liptonbrisk »

If you want to use the Grandstream ATA with something other than Fongo Home Phone, submit a ticket and request to have the ATA removed from Fongo's provisioning server: https://support.fongo.com/hc/requests/new. That would be the best option.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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eqqysajrzx
Just Passing Thru
Posts: 6
Joined: 01/30/2026

Re: grandstream HT801

Post by eqqysajrzx »

If the other option was IVR Factory reset, it doesn't work. I'm surprised I didn't find the suggestion to just ask them to remove it.... and decided to go a different route ;)

I'll submit a ticket anyway but I've already backed up and flashed something else to it. Going to dig through the backup later. Thanks anyway.

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Liptonbrisk
Technical Support
Posts: 3568
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 11 Pro (25H2)
Router: Asuswrt-Merlin & others

Re: grandstream HT801

Post by Liptonbrisk »

Fongo probably doesn't want home phone users accidentally messing something up by doing what I was going to suggest trying. So, my only option is recommending what I stated.

I haven't seen a Sparkfun Bus Pirate in awhile.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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