Can I two numbers with the softphone and the ATA?

Share your tips, tricks and best practise ideas for Fongo services in here!
h4332
Just Passing Thru
Posts: 16
Joined: 10/10/2010
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6(LS)
ISP Name: Acanac
Computer OS: Windows 7 x64
Router: Linksys WRT54G w/ Tomato

Can I two numbers with the softphone and the ATA?

Post by h4332 »

I am with freephoneline and I paid for the config file and now I have it for my home phone. Can I still download the softphone and sign up for another number and use it for the softphone only?
User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Can I two numbers with the softphone and the ATA?

Post by FONGO_steve »

You certainly can - we won't forbid you from having two numbers!
Steve
Fongo
Development Support Specialist.
h4332
Just Passing Thru
Posts: 16
Joined: 10/10/2010
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6(LS)
ISP Name: Acanac
Computer OS: Windows 7 x64
Router: Linksys WRT54G w/ Tomato

Re: Can I two numbers with the softphone and the ATA?

Post by h4332 »

I tried to register and it says I already have a freephoneline account. So can I still have another account for the softphone?
tbrummell
Tried and True
Posts: 330
Joined: 09/21/2010
SIP Device Name: PIAF/Mitel/PolyCom/Cisco
Firmware Version: Asterisk 1.8
ISP Name: Rogers
Computer OS: CentOS/Windows2008/Win7/Android
Router: pfSense/Neoware thin client
Location: Ottawa

Re: Can I two numbers with the softphone and the ATA?

Post by tbrummell »

Try using a different email address?
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Can I two numbers with the softphone and the ATA?

Post by Jake »

h4332 wrote:I tried to register and it says I already have a freephoneline account. So can I still have another account for the softphone?
Try clearing your cookies also, or using a different computer or browser.
sl9280
Quiet One
Posts: 39
Joined: 09/24/2010
SIP Device Name: Softphone
Firmware Version: 3.0.1
ISP Name: Shaw
Computer OS: Window XP

Re: Can I two numbers with the softphone and the ATA?

Post by sl9280 »

IF you have softphone installed on your PC or you have login freephoneline account, it will record into your cookie that you are an existing user. As per the FPL terms and conditions, they basically only allow one number per user (unique e-mail account) per IP, etc.

Therefore, you have to uninstall the softphone as well as clear all cookies if you have login your account using the PC. If you are using IE you may need to clear all cookies. Otherwise, you may still get the "your are already have a freephoneline account".

If you are using Google Chrome, just delete all the cookies with name of freephoneline.

You must use a different e-mail address to register the 2nd number.
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: Can I two numbers with the softphone and the ATA?

Post by laurent »

Just the cookies is enough as it's only the web interface that checks if you already have an account or not. Using two browsers is even easier.