Voip down?

[AndreiPR]

Montreal 514, voip does not support incoming calls...
Hour - 13.15

Anybody else have same problem?

[Fongo Support]

Montreal 514, voip does not support incoming calls...
Hour - 13.15

Anybody else have same problem?

Hi there,

System is up and running. Details below:

http://status.fongo.com/

Thanks,

[AndreiPR]

Thank you for the answer, is still down for me.
14:47

[Fongo Support]

Thank you for the answer, is still down for me.
14:47

Hi there,

You should open a support ticket for this issue.

Once you have the ticket#, please send me a PM.

Thanks,

[AndreiPR]

Request #32902 was created.

[AndreiPR]

"The number that you've try to reach is out of service"

Now, I can't even to logg in in my ata adapter or sip android application.
I hope the technical support will fix that.

[AndreiPR]

Ok, it works now!!!
Thank you

[jobushema]

I am not able to access both my free phone lines today (29Aug13)

Rebooted the voip adapter several times

Is there a maintenance shutdown on the system. Please advise.

Regards,

Jacob

[AndreiPR]

My phone works today for me.
Advise the support. They will fix it.

[jobushema]

Thanks Andrew for the immediate reply.

I figured out after I put in the post on the forum. I tried rebooting the voip adapter through the software. My adapter has a log in process through the phone and using the key pad on the phone - you can reboot it. Had to get the manual from the internet to learn how to do this. Thanks to Google. It worked. It appears to be more effective than the power down and power up stuff which I tried many times.

Really appreciate the forum support on Fongo.

Regards,

Jacob

[AndreiPR]

Ok Jacob,
I'm happy for you.

My adapter has a log in process through the phone and using the key pad on the phone - you can reboot it

Could you explain more exactly how you can do that? Usually, I reboot by the power off and on and my ATA or using the software in ATA itself.