i'm having some issues after porting my number from rogers to FPL.
#1 when i call my ported number on FPL, it goes straight to voicemail. this didn't happen before when i had my original FPL number.
#2 i'm no longer able to dial 1-800 / 1-888 numbers - it basically rings a few times and then goes to a 'busy signal' type of tone... i didn't have this issue before the port. it's not the actual numbers that have the problems - i call them with my cell and it works just fine
#3 local numbers that i used to be able to call don't connect - for example, i can't even reach the toronto FPL help line from my FPL line now...
any idea what's going on here? this is really frustrating.
i've already made sure the ports are still forwarded to the right IP, so that's not causing the issue.
thanks!
issues after porting
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- Just Passing Thru
- Posts: 8
- Joined: 02/05/2010
- SIP Device Name: PAP2T
- ISP Name: Rogers
- Computer OS: OS X
-
- Just Passing Thru
- Posts: 8
- Joined: 02/05/2010
- SIP Device Name: PAP2T
- ISP Name: Rogers
- Computer OS: OS X
Re: issues after porting
ANY IDEAS? this is pretty frustrating...
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- Site Moderator
- Posts: 1937
- Joined: 05/06/2009
- SIP Device Name: Polycom 550 IP Phone
- Firmware Version: 4.2.0.0310
- ISP Name: Rogers Cable
- Computer OS: Ubuntu 11.10
- Router: Cisco E1200-N
- Smartphone Model: Samsung Galaxy S2
- Android Version: 4.0.3
- Location: Cambridge, Ontario, Canada
Re: issues after porting
col127, could you please send me the number you've ported over email and I'll look into it right away.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2