Specify number of rings before forwarding or voice mail

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Scooby
Just Passing Thru
Posts: 3
Joined: 07/02/2010
SIP Device Name: Softphone
ISP Name: Shaw Cable
Computer OS: Windows XP Pro SP2

Specify number of rings before forwarding or voice mail

Post by Scooby »

I constantly miss calls because I cannot answer fast enough.
To be able to hear the phone ring, I must have my speakers turned on. When I answer, I need to put my headset on and turn my speakers off.
Unless I'm at the computer right at the time of the call and even when I am, I still miss calls.

It would be really nice to be able to control how many rings (or duration) to allow before switching to call forward or voice mail.
OverDrive
Lightly Seasoned
Posts: 151
Joined: 06/09/2010
SIP Device Name: SPA3102
Firmware Version: 5.2.13(GW002)
ISP Name: Start Communications (off Cogeco)
Computer OS: 8
Router: TP-Link TL-WR1043ND (DD-WRT)

Re: Specify number of rings before forwarding or voice mail

Post by OverDrive »

It's in the follow me settings

FollowMe Mode: Follow me works as an enhanced call forwarding. When your PC is off, you can have your calls forwarded to your cell phone, home phone or the office. If you do not answer the call, our system will then pickup with your custom voicemail and take a message for you. [note: this also means you no longer need voicemail service from your other providers anymore]

If you choose "always", the FollowMe service will work as a call forwarding. Otherwise the server will try to connect with your FreePhoneLine number, and if you are offline, or you don't answer on your FreePhoneLine application, the call will be redirected to the FollowMe Number.
Important: you need to choose your mode as "Always" or "When Unavailable" and save your settings, in order to see your FollowMe numbers list!

Seconds until voicemail: Setup how many seconds will be needed to transfer the call to voicemail. Values are from 2 to 30 seconds.
Adam Marshall
AJ Tek
callopsitte
Active Poster
Posts: 100
Joined: 03/20/2010
SIP Device Name: 2wire 2701HGV-E
Computer OS: XP Pro
Location: Hawkesbury Ontario

Re: Specify number of rings before forwarding or voice mail

Post by callopsitte »

Just put a number between 2 to 30 where it says "Seconds until voicemail".

If I recall good from threads I read in the past 30 seconds should be 5 to 6 rings.
Scooby
Just Passing Thru
Posts: 3
Joined: 07/02/2010
SIP Device Name: Softphone
ISP Name: Shaw Cable
Computer OS: Windows XP Pro SP2

Re: Specify number of rings before forwarding or voice mail

Post by Scooby »

It doesn't seem to affect the number of rings on the softphone. If it does, then 30 seconds is not enough