Not able to receive incoming calls

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aloetic@gmail.com
Just Passing Thru
Posts: 13
Joined: 07/06/2011
SIP Device Name: Linksys/SPA3102
Firmware Version: 5.2.13(GW002)
ISP Name: TekSavvy

Not able to receive incoming calls

Post by aloetic@gmail.com »

No incoming calls can be received again. It did happen sometimes. I really didn't change any settings since I have not been home for 3 months. My wife told me that the phone is not working today. I tried to call home but every time when I finished dialing, I immediately hear "The person you are trying to reach is not available". In the portal, SIP Status shows "connected".

Please help!!
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Not able to receive incoming calls

Post by Fongo Support »

aloetic@gmail.com wrote:No incoming calls can be received again. It did happen sometimes. I really didn't change any settings since I have not been home for 3 months. My wife told me that the phone is not working today. I tried to call home but every time when I finished dialing, I immediately hear "The person you are trying to reach is not available". In the portal, SIP Status shows "connected".

Please help!!
Hi there,

Please see below:

http://forum.fongo.com/viewtopic.php?f= ... urb#p60532

Please try and let me know.

Thanks,
aloetic@gmail.com
Just Passing Thru
Posts: 13
Joined: 07/06/2011
SIP Device Name: Linksys/SPA3102
Firmware Version: 5.2.13(GW002)
ISP Name: TekSavvy

Re: Not able to receive incoming calls

Post by aloetic@gmail.com »

It's "Cfwd All Serv". I didn't change it, but it was "yes" when I checked the settings.
I think the post makes sense to my situation. It's very likely that someone dialed *72 by accident.
I changed the setting back to "no", now it's working.
Thank you so much for pointing this out to me.
The strange things happened quite a few times which made me not trust the device any more. Now everything makes logical sense again. Thanks!