VoiceMail problem

[olic]

My mailbox has lost all my customizations. It was reset. I am now unable to record any parameter. If I change the password, it does not remain. If I put a copy by mail, it does not work and when I return to the configuration, it is as if I had done nothing.

In short, I can not change any settings. Even the main message that callers hear.

Do you have the same problem? A solution?

sorry for my limited English.

Thank you,

Olivier.

[FONGO_steve]

Can you PM me your number?

[novostar]

Same for me.

When I record a greeting, the system replay it but when I press # to keep it, It return me to the menu where it asks me to choose between the message system's home or my personal message ... The message I just recorded is lost.

Same for the password, I changed in the settings but when accessing voice mail remotely, I was always told that the password is invalid.

On the site, in my "change details" section, I select "copy" at "Enable voicemail to email" and when I submit the form, that reset to "none".

Thank you for your attention.

[cmadd]

i registered on the forum today just to say i also have this problem.

[FONGO_steve]

Can anyone having this PM me your number, also include the date (or approximate date) that you registered your phone number. Thanks!