automatic long distance reload does not work

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acharbo1@yahoo.ca
Just Passing Thru
Posts: 2
Joined: 03/30/2013
Firmware Version: netdial
ISP Name: iPad 2
Computer OS: iOS 6.1.3
Router: sisco E2500

automatic long distance reload does not work

Post by acharbo1@yahoo.ca »

all the info of credit card are correct and strill you will notrecharge my LD account.
When I tried manualy, I got a message,Error: IP country match invalid. Please go to support.fongo.com and click on Submit A Request.
I am currently in Mexico.
Help me please I need to call family,
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: automatic long distance reload does not work

Post by Fongo Support »

acharbo1@yahoo.ca wrote:all the info of credit card are correct and strill you will notrecharge my LD account.
When I tried manualy, I got a message,Error: IP country match invalid. Please go to support.fongo.com and click on Submit A Request.
I am currently in Mexico.
Help me please I need to call family,
Hi,

This issue cannot be resolved in the Public Forums.

Please follow the steps below:

1. Open a support ticket for this issue.

https://support.fongo.com/anonymous_requests/new

2. Once you have the ticket#, please send me a private message (PM) with the ticket#.

http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852

We will try to assist you with the ticket.

Best regards,