call drop after 32 sec

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tony_qc
Active Poster
Posts: 57
Joined: 09/16/2009
SIP Device Name: PAP2T
Firmware Version: LATEST
ISP Name: Teksavvy
Computer OS: Windows 7
Router: R6300
Smartphone Model: iPhone 5
iOS Version: 6
Location: Quebec, canada

call drop after 32 sec

Post by tony_qc »

modem: DGND3300
ATA: PAP2T
call drop after 32 sec only when I call


settings: http://forum.freephoneline.ca/viewtopic.php?f=14&t=298

worked fine for mounths but now ...
call drop after 32 sec

I know that this problem is more then likely a modem issue.
But right now I don't know what to do because its worked for mounths... (did not touch anything)
so maybe its not end user issue ....
take a look at my log
send number to FPL steve
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tony_qc
Active Poster
Posts: 57
Joined: 09/16/2009
SIP Device Name: PAP2T
Firmware Version: LATEST
ISP Name: Teksavvy
Computer OS: Windows 7
Router: R6300
Smartphone Model: iPhone 5
iOS Version: 6
Location: Quebec, canada

Re: call drop after 32 sec

Post by tony_qc »

incomming call work well
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tony_qc
Active Poster
Posts: 57
Joined: 09/16/2009
SIP Device Name: PAP2T
Firmware Version: LATEST
ISP Name: Teksavvy
Computer OS: Windows 7
Router: R6300
Smartphone Model: iPhone 5
iOS Version: 6
Location: Quebec, canada

Re: call drop after 32 sec

Post by tony_qc »

fixed the problem....

I need to Disable SIP ALG with your "new" system...

I knew that was a modem issue


Some SIP applications have their own way to work around the NAT firewall issue, and the SIP ALG would conflict with those solutions and the "new" FPL system have conflct with the SIP ALG
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User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: call drop after 32 sec

Post by FONGO_steve »

Thanks for the update here!
Will disregard your PM since you have resolved your issue.
Steve
Fongo
Development Support Specialist.
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Scoponox
Active Poster
Posts: 63
Joined: 03/01/2010
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6(LS)
ISP Name: Acanac DSL
Computer OS: Win XP

Re: call drop after 32 sec

Post by Scoponox »

tony_qc wrote:fixed the problem....

I need to Disable SIP ALG with your "new" system...

I knew that was a modem issue


Some SIP applications have their own way to work around the NAT firewall issue, and the SIP ALG would conflict with those solutions and the "new" FPL system have conflct with the SIP ALG
Can you explain exactly what you did because I have the exact same modem.
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alison
One Hit Wonder
Posts: 1
Joined: 10/10/2010
SIP Device Name: Linksys PAP2T
Firmware Version: 3.1.15 LS
ISP Name: Teksavvy Cable
Computer OS: Debian 5.1
Router: ASUS RT-N16 - TomatoUSB

Re: call drop after 32 sec

Post by alison »

Scoponox wrote:
tony_qc wrote:fixed the problem....

I need to Disable SIP ALG with your "new" system...

I knew that was a modem issue


Some SIP applications have their own way to work around the NAT firewall issue, and the SIP ALG would conflict with those solutions and the "new" FPL system have conflct with the SIP ALG
Can you explain exactly what you did because I have the exact same modem.
Thanks tony_qc that fixed it for me.

Scoponox, I have a different Netgear modem, but try Advanced/WAN Setup then check Disable SIP ALG
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atshoom
Just Passing Thru
Posts: 3
Joined: 02/04/2011
SIP Device Name: Linksys SPA-2100
Firmware Version: 3.2.5(d)
ISP Name: ADSL Radioactif (over bell line)
Computer OS: MacOs 10.6.6
Router: Netgear DGND3300

Re: call drop after 32 sec

Post by atshoom »

Hi, do you think what j have here would be the same issue ?
http://forum.freephoneline.ca/viewtopic.php?f=8&t=2166
Is that disable SIP ALG something I find on my router or in my ATA ?
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