Cannot call Brazil

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joaoz
Just Passing Thru
Posts: 3
Joined: 12/10/2010
ISP Name: Telus
Computer OS: Windows 7

Cannot call Brazil

Post by joaoz »

I just bought a $5 voucher when whenever I try to call any Brazilian land line (i.e.: 55813...) I got the following voice message: "...not covered by your tariff plan".
Thanks for any help.
joaoz
Just Passing Thru
Posts: 3
Joined: 12/10/2010
ISP Name: Telus
Computer OS: Windows 7

Re: Cannot call Brazil

Post by joaoz »

I just figured out that I would have to dial 011 before country code. Maybe FPL should make it more clear!
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: Cannot call Brazil

Post by laurent »

That's a requirement for all phone systems, everywhere in the world. Country codes is the only way a phone system can know where to direct your call.