Invalid account - budphone.ca

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
zachjg
One Hit Wonder
Posts: 1
Joined: 04/11/2011

Invalid account - budphone.ca

Post by zachjg »

Hi,

I have a budphone.ca account that I use for the budphone app on android. I recently upgraded and reinstalled all my apps, but when I try to login to the budphone site I get the error "invalid account". I realize I have not logged in for a while, but I had no need with the app installed on my phone. I have tried resetting my password, but that also gives the error "invalid account". I have also tried creating a new account but that is not allowed because it says my number is already registered to another account (which I guess it technically is).

I am stuck for what to do next, if I can't login and I can't create a new account. Really hoping for some sort of solution, and I figured this would be the best place to go.

Regards,
Zach
User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Invalid account - budphone.ca

Post by FONGO_steve »

Can you fire me a PM with your login name, name, and mobile number? I'll try and hunt down the account here and let you know what I can find!
Steve
Fongo
Development Support Specialist.