Hey all,
I just signed up for the service today. I'll be using the softphone on my Windows 7 x64 PC.
I've forwarded all the ports to my PC, and the softphone connects to the server. However i'm having the following issues:
- When I call out from the softphone, I do not hear it dialing on the PC. The phone at the other end rings but there is no audio on either side (ie microphone and speakers are not working at all).
- When I call the softphone from a regular phone, it does not ring on the computer. I get several seconds of silence and then a busy tone on the phone i'm using to call.
Here are the ports i forwarded:
-13000, 13001, 6060, 6061, 5050, 5051 (all UDP).
Thoughts?
Using softphone - can't get audio at all
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- One Hit Wonder
- Posts: 1
- Joined: 08/23/2011
- ISP Name: Cogeco
- Computer OS: Windows 7 x64
- Router: Linksys WRT54GL
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- Site Moderator
- Posts: 2131
- Joined: 07/16/2009
- SIP Device Name: Grandstream 286 & 701
- ISP Name: Worldline.ca
- Computer OS: Windows 7 Ultimate / Mac OS X
- Router: TR1043ND w/ DD-WRT Mega
- Smartphone Model: Galaxy S3
- Android Version: 4.0.4
- Location: Cambridge
Re: Using softphone - can't get audio at all
I'd suggesting opening those same ports in your Windows Firewall in addition to your router. It sounds to me as though something is still blocking the SIP traffic.
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.