look for software that can record all calls (both sides)??!!

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flyingking
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look for software that can record all calls (both sides)??!!

Post by flyingking »

FPL shall have such function to record calls. Very important for some details to be recorded such as agreements etc.

If FPL cannot record, please inform me a software I can download to record all incoming, and my voices on my computer.

Urgently need!
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FONGO_steve
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Re: look for software that can record all calls (both sides)

Post by FONGO_steve »

Due to privacy laws and restrictions our in-house application does not have any short term plans to support call recording.
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tbrummell
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Re: look for software that can record all calls (both sides)

Post by tbrummell »

Buy your config file, if you haven't already.

Download X-Lite softphone and install. It has a Record functions. I run the paid version of X-Lite, so you may have to buy it to enable the Record function, I forget.
flyingking wrote:FPL shall have such function to record calls. Very important for some details to be recorded such as agreements etc.

If FPL cannot record, please inform me a software I can download to record all incoming, and my voices on my computer.

Urgently need!
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FONGO_mike
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Re: look for software that can record all calls (both sides)

Post by FONGO_mike »

[quote="tbrummell"]Buy your config file, if you haven't already.

Download X-Lite softphone and install. It has a Record functions. I run the paid version of X-Lite, so you may have to buy it to enable the Record function, I forget.


Please remember, you must ALWAYS inform the person you are speaking with that the conversation is being recorded, and they must consent to having it recorded.
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Jake
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Re: look for software that can record all calls (both sides)

Post by Jake »

FONGO_mike wrote:
tbrummell wrote:Buy your config file, if you haven't already.

Download X-Lite softphone and install. It has a Record functions. I run the paid version of X-Lite, so you may have to buy it to enable the Record function, I forget.


Please remember, you must ALWAYS inform the person you are speaking with that the conversation is being recorded, and they must consent to having it recorded.
This has come up before, and I am sure it was mentioned that Canada has a one party notification rule, although I am sure this sort of thing comes under many other acts to be considered. But the one party rule would surely mean that as long as you inform yourself the call is being recorded you fulfill the requirement.

I would say this is probably the greyest of grey areas though, and to err on the side of caution you will probably be best advised to inform the other party also.
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Re: look for software that can record all calls (both sides)

Post by seagame2001 »

well if that urgent just use your recorder or cellphone

I have voip app I can record no problem

Just use your cellphone