Hello,
I've just paid for 6 months of Canada SMS. I've exited and restarted the Dell Voice Fongo app and my Add-ons still show my "Unlimited Canada texting" as "Not subscribed"
I've received a Google Play Receipt at 12:45pm today.
Thanks for any help
Paid for texting, not showing as subscribed
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- Just Passing Thru
- Posts: 7
- Joined: 11/23/2012
- SIP Device Name: Galaxy Nexus
- Firmware Version: 4.1.1
- ISP Name: Bell
- Computer OS: Windows7
-
- Just Passing Thru
- Posts: 7
- Joined: 11/23/2012
- SIP Device Name: Galaxy Nexus
- Firmware Version: 4.1.1
- ISP Name: Bell
- Computer OS: Windows7
-
- Just Passing Thru
- Posts: 7
- Joined: 11/23/2012
- SIP Device Name: Galaxy Nexus
- Firmware Version: 4.1.1
- ISP Name: Bell
- Computer OS: Windows7
Re: Paid for texting, not showing as subscribed
Still Not Connected. Can Any Other Uses Who Bought This Service Tell Me How Long It Took To Connect For Them?
My Phone Is Capitalizing My Words, Sorry About That.
My Phone Is Capitalizing My Words, Sorry About That.
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- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: Paid for texting, not showing as subscribed
When we bought credits before they showed up straight away (all 3 times).
Have you tried calling in?
It's the weekend now so the forum staff who come by will not be working. You can always PM fongo_mike or fongo_steve and ask them to look into this for you, if you don't get any joy by calling in.
If you do PM them, give them a link to this thread and your account phone number.
It sounds like something didn't hook up right when you bought.
Have you tried calling in?
It's the weekend now so the forum staff who come by will not be working. You can always PM fongo_mike or fongo_steve and ask them to look into this for you, if you don't get any joy by calling in.
If you do PM them, give them a link to this thread and your account phone number.
It sounds like something didn't hook up right when you bought.
-
- Just Passing Thru
- Posts: 7
- Joined: 11/23/2012
- SIP Device Name: Galaxy Nexus
- Firmware Version: 4.1.1
- ISP Name: Bell
- Computer OS: Windows7
Re: Paid for texting, not showing as subscribed
It started working around 11:30am today. So that's about 23 hours after I purchased through the app.
It seems to be working, so all is good.
Thanks.
It seems to be working, so all is good.
Thanks.
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- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: Paid for texting, not showing as subscribed
That's good to hear. It's a bit crap that people have to wait that long - it must cause quite a concern to a lot of people.NeilJMartin wrote:It started working around 11:30am today. So that's about 23 hours after I purchased through the app.
It seems to be working, so all is good.
Thanks.
We initially bought when they started the text thing, so maybe now there is more checks being put in place for some reason. Either way, a delay is by no means optimal - even if you do say it in the FAQs.