There should be a voting

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kent_luice
Just Passing Thru
Posts: 7
Joined: 01/17/2013
SIP Device Name: Lynksis
ISP Name: Bell
Computer OS: Win XP

There should be a voting

Post by kent_luice »

Hello all

There are lot of outages since December and we no longer solely rely on fongo. My suggestion to fongo management is to do a vote and select 2 groups as below

Group 1

People who are happy with old system with no interest in upgrading it or getting in to any new exciting features. Basically this group is interested in only current features and long distance plans.


Group 2


People who are always ready for getting new and exciting features all the time with an excellent bonus of outages everytime.


I will vote for Group 1, fongo please leave us alone!
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: There should be a voting

Post by Jake »

kent_luice wrote:Hello all

There are lot of outages since December and we no longer solely rely on fongo. My suggestion to fongo management is to do a vote and select 2 groups as below

Group 1

People who are happy with old system with no interest in upgrading it or getting in to any new exciting features. Basically this group is interested in only current features and long distance plans.


Group 2


People who are always ready for getting new and exciting features all the time with an excellent bonus of outages everytime.


I will vote for Group 1, fongo please leave us alone!
Well... there is that really.

There is Freephoneline that offers the choice to buy a config file and then you use whatever you want. No real bells or whistles.

Then there is Fongo that puts the bells and whistles on.

Maybe you should look at FPL and see if that is better for you.
mysaurin
Active Poster
Posts: 51
Joined: 05/13/2011
ISP Name: Rogers
Computer OS: Win 7

Re: There should be a voting

Post by mysaurin »

Jake

I have FPL number only but still being part of this new and exciting changes every single week and outages, how to get away with this?
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: There should be a voting

Post by Jake »

mysaurin wrote:Jake

I have FPL number only but still being part of this new and exciting changes every single week and outages, how to get away with this?
I didn't say that FPL didn't have it's problems. I think they are upgrading their system to cope with the extra load that must have come over the last year or so.

FPL stays as is though. There is no app that keeps updating, nor a service that changes from selling unlock keys to only having home phone.

I believe that once the dust settles the service will be better. We just need to hope it is soon :D
TomGo
Just Passing Thru
Posts: 23
Joined: 09/18/2012
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Re: There should be a voting

Post by TomGo »

I just posted in another thread in this forum about problems I had tonight - from the sounds of this thread I am not alone.

Regarding the 2 groups that are proposed above - this is our phone service, so don't we all need reliable service? Yes, extra features are nice, but they aren't much use without a reliable service, so I don't really think that customers can break themselves into these 2 groups.