after dialing nothing.

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e2e4
Just Passing Thru
Posts: 2
Joined: 02/27/2013
SIP Device Name: PAP2T-NA
Firmware Version: 5.1.6(LS)
ISP Name: Cable
Computer OS: Windows 7
Router: DIR-615

after dialing nothing.

Post by e2e4 »

hi
I am new customer. I can not understand, help me. I configured my ATA to the instructions, DESKTOP APP SETTINGS. Like this works, but after dialing nothing. Incoming calls seem to come, but the phone is silent. Apparently something needs to be done, but what I do not.
Hyrules
Active Poster
Posts: 56
Joined: 08/14/2012
SIP Device Name: GRANDSTREAM HT701
ISP Name: Electronic Box
Computer OS: Windows 10 x64
Router: Edgerouter 6P
Location: Gatineau, QC

Re: after dialing nothing.

Post by Hyrules »

it's hard to tell what is the problem. You might need to forward some ports on your router. See here on how to : http://portforward.com/english/routers/ ... ndex.htm#A

You select your router company then the model and after that you select the service in this case Freephoneline.ca
e2e4
Just Passing Thru
Posts: 2
Joined: 02/27/2013
SIP Device Name: PAP2T-NA
Firmware Version: 5.1.6(LS)
ISP Name: Cable
Computer OS: Windows 7
Router: DIR-615

Re: after dialing nothing.

Post by e2e4 »

Thanks, I'll try