Is my FPL SIP account blocked???

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mmbiker
Just Passing Thru
Posts: 12
Joined: 03/07/2013
SIP Device Name: Obi202
ISP Name: DSL
Computer OS: MacOS
Router: Portal Mesh Router
Smartphone Model: iPhone XS Max

Is my FPL SIP account blocked???

Post by mmbiker »

I am getting this message when I try to make a call "this account is blocked".

As well, my SIP device (obi202) is showing the error "Register Failed: 401 Unauthorized (server=208.65.240.44:5060; retrying)".

Is my account somehow blocked?

FYI, I bought my SIP Account for a few weeks without activating it until just the pass few days... I had never gotten it to work with my obi202...


Could someone from support contact me and have this resolve for me? I prefer to not post my email address in this forum.
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Is my FPL SIP account blocked???

Post by Fongo Support »

mmbiker wrote:I am getting this message when I try to make a call "this account is blocked".

As well, my SIP device (obi202) is showing the error "Register Failed: 401 Unauthorized (server=208.65.240.44:5060; retrying)".

Is my account somehow blocked?

FYI, I bought my SIP Account for a few weeks without activating it until just the pass few days... I had never gotten it to work with my obi202...


Could someone from support contact me and have this resolve for me? I prefer to not post my email address in this forum.
Hello there,

I will contact you . Please send me PM with the telephone number associated with the account and with the ticket #.

Thanks,
mmbiker
Just Passing Thru
Posts: 12
Joined: 03/07/2013
SIP Device Name: Obi202
ISP Name: DSL
Computer OS: MacOS
Router: Portal Mesh Router
Smartphone Model: iPhone XS Max

Re: Is my FPL SIP account blocked???

Post by mmbiker »

I have PM you with telephone/email/SIP account#.

Thx