Strange problem with PAP2T

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astudent73
Just Passing Thru
Posts: 2
Joined: 06/05/2013
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.5
ISP Name: 3Web - cable
Router: Motorola 850G v2

Strange problem with PAP2T

Post by astudent73 »

I'm having a strange problem. I recently signed up with freephoneline.ca and got account details. I purchased the unlock key and requested porting of my old number. In the meantime, I was given a new 647 number with password.

I have a PAP2T. The problem is that when I try to put my account details (phone # and password) in the adapter setting, it does not work. However, if I try a friend's login details it works just fine !!

When calling someone I cannot hear the phone ringing. While the person being called can hear me, I cannot hear them at all.

I followed all the steps from the document posted in this forum yet no success.

Please help.
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Strange problem with PAP2T

Post by Fongo Support »

astudent73 wrote:I'm having a strange problem. I recently signed up with freephoneline.ca and got account details. I purchased the unlock key and requested porting of my old number. In the meantime, I was given a new 647 number with password.

I have a PAP2T. The problem is that when I try to put my account details (phone # and password) in the adapter setting, it does not work. However, if I try a friend's login details it works just fine !!

When calling someone I cannot hear the phone ringing. While the person being called can hear me, I cannot hear them at all.

I followed all the steps from the document posted in this forum yet no success.

Please help.
Hi there,

We are really sorry for the inconvenience. Please send me a PM with the telephone number associated with the account and I will investigate this asap.

Thanks,
astudent73
Just Passing Thru
Posts: 2
Joined: 06/05/2013
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.5
ISP Name: 3Web - cable
Router: Motorola 850G v2

Re: Strange problem with PAP2T

Post by astudent73 »

Sent you a PM.

Thanks for the quick response.