There was a power failure (and Internet outage) in my apartment today for at least 2 hours around 9PM today and Fongo home phone was not working for more than 1 hour (I tested it by calling from my cell).
Usually, the ATA registration issue is fixed 10 minutes after an Internet disconnection.
Is this VOIP outage normal?
Fongo Home Phone and power failure
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- Technical Support
- Posts: 210
- Joined: 04/12/2012
- SIP Device Name: Grandstream HT-286
- Firmware Version: 1.1.0.45
- ISP Name: Bell Fibe 300/300
- Computer OS: Windows 7 Pro 64 bits
- Router: Bell hub 1000
- Smartphone Model: Moto E
- Android Version: Android 6.0
- Location: Montreal (QC)
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- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: Fongo Home Phone and power failure
I would power down the modem router and ATA for a few minutes, then power up the modem -> router -> ATA in that order waiting for each one to settle down before turning on the next one. You will probably find that will bring it back online.