Hi,
I'm from Montreal and I use the SIP server voip.freephoneline.ca and since 24h, my ATA flash red, no line at all. I reboot the device, my router and always the same problem. From my computer, I can ping successfully the server.
Any idea? First time this happen to me.
Thanks
My line doesn't work for more than 24h
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- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: My line doesn't work for more than 24h
Hi there,koolyce wrote:Hi,
I'm from Montreal and I use the SIP server voip.freephoneline.ca and since 24h, my ATA flash red, no line at all. I reboot the device, my router and always the same problem. From my computer, I can ping successfully the server.
Any idea? First time this happen to me.
Thanks
We are really sorry for the inconvenience. Please follow the steps below to resolve the issue and get the line up and running again:
Please try to power off equipment- modem, router and ata for at least 15-20 minutes and connect again after 20 minutes starting with the modem.
Try testing the line(s) after this- it should be ok.
Please let me know.
Thanks,
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- Just Passing Thru
- Posts: 9
- Joined: 06/02/2012
Re: My line doesn't work for more than 24h
Ok thanks. I will do this when I will back home.
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- Just Passing Thru
- Posts: 9
- Joined: 06/02/2012
Re: My line doesn't work for more than 24h
Thanks, it work again.