Oct 6, 2010 Upgrade-Related Bugs
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- Quiet One
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Re: Oct 6, 2010 Upgrade-Related Bugs
Hi!
I have registered before the upgrade, but I found my custom voicemail greeting was reset to the standard one and my voicemail setting changed form "forward" to "none". I can't set it back to "forward", no matter what I tried.
Other than the voicemail issues, the line seems to be working fine.
I have already PM'ed FPL-Steve with my FPL number, just in case.
Thanks for your hard work and the great service!
Pablo B.
I have registered before the upgrade, but I found my custom voicemail greeting was reset to the standard one and my voicemail setting changed form "forward" to "none". I can't set it back to "forward", no matter what I tried.
Other than the voicemail issues, the line seems to be working fine.
I have already PM'ed FPL-Steve with my FPL number, just in case.
Thanks for your hard work and the great service!
Pablo B.
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- *Go-To Guy*
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Re: Oct 6, 2010 Upgrade-Related Bugs
About the DTMF problem: Fring and Nimbuzz can both be used to test an SIp account, but they can NOT be used to test DTMF as both apps have their problems with it. Their respective forums are full of users requesting better DTMF functions.
The only app that I've used on iPhone successfully for sip with
DTMF is Siphon.
The only app that I've used on iPhone successfully for sip with
DTMF is Siphon.
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Re: Oct 6, 2010 Upgrade-Related Bugs
Unfortunately, that requires a jailbreak which I don't want to do. I was successfully using my app prior to the upgrade without any DTMF issues, so hopefully FPL can isolate the issue.laurent wrote:About the DTMF problem: Fring and Nimbuzz can both be used to test an SIp account, but they can NOT be used to test DTMF as both apps have their problems with it. Their respective forums are full of users requesting better DTMF functions.
The only app that I've used on iPhone successfully for sip with
DTMF is Siphon.
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Re: Oct 6, 2010 Upgrade-Related Bugs
What app is this?kakgungor wrote:Unfortunately, that requires a jailbreak which I don't want to do. I was successfully using my app prior to the upgrade without any DTMF issues, so hopefully FPL can isolate the issue.
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Re: Oct 6, 2010 Upgrade-Related Bugs
Acrobits Groundwire. I'm assuming it would be similar for their other app as well, Acrobits Softphone.laurent wrote:What app is this?kakgungor wrote:Unfortunately, that requires a jailbreak which I don't want to do. I was successfully using my app prior to the upgrade without any DTMF issues, so hopefully FPL can isolate the issue.
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Re: Oct 6, 2010 Upgrade-Related Bugs
Is anyone seeing any changes with their MWI today? A few small changes were run on the server overnight.
Steve
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Development Support Specialist.
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- Just Passing Thru
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Re: Oct 6, 2010 Upgrade-Related Bugs
at work nowFPL-steve wrote:Is anyone seeing any changes with their MWI today? A few small changes were run on the server overnight.
testing with x-lite
just sent a VM
will respond in about 15 minutes
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Re: Oct 6, 2010 Upgrade-Related Bugs
still no VM indicator after waiting 30 minutes
did receive the email but not the vm indicator
did receive the email but not the vm indicator
charettepa wrote:at work nowFPL-steve wrote:Is anyone seeing any changes with their MWI today? A few small changes were run on the server overnight.
testing with x-lite
just sent a VM
will respond in about 15 minutes
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Re: Oct 6, 2010 Upgrade-Related Bugs
Thanks for the update - passed back to the programmers and they will continue work on this. We will update when updates become available.charettepa wrote:still no VM indicator after waiting 30 minutes
did receive the email but not the vm indicator
charettepa wrote:at work nowFPL-steve wrote:Is anyone seeing any changes with their MWI today? A few small changes were run on the server overnight.
testing with x-lite
just sent a VM
will respond in about 15 minutes
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.
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Re: Oct 6, 2010 Upgrade-Related Bugs
On my side, I still get this:
Code: Select all
Oct 18 15:22:51 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Received 501 response for transaction 33056(SUBSCRIBE)
Oct 18 15:22:51 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Request 33056 got status code 501, refCnt 2
Oct 18 15:22:51 voip HT502: [00:0B:82:18:1A:2E][1.0.1.63] Subscribe transaction got code 0:501
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Re: Oct 6, 2010 Upgrade-Related Bugs
is it regarding voicemail issue.........but am unable to access my VM since morning after dialing the no it respond nothing no soundFPL-steve wrote:Is anyone seeing any changes with their MWI today? A few small changes were run on the server overnight.
that s what i can say now
what is MWI ............
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Re: Oct 6, 2010 Upgrade-Related Bugs
bedihardeep wrote: what is MWI ............
M essage
W aiting
I ndicator

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Re: Oct 6, 2010 Upgrade-Related Bugs
thanks buddycu2o2o2 wrote:bedihardeep wrote: what is MWI ............
M essage
W aiting
I ndicator
how about your voice mail is it show msg when u get vm
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Re: Oct 6, 2010 Upgrade-Related Bugs
Voicemail is not working on my phones this morning either. The usual beep after the prompt, "The person you are trying to reach is not available. Please leave a message", is gone. I waited for at least 1 minute and there was still no beep nor a disconnection (as it might have been disconnected alreadyFPL-steve wrote:Is anyone seeing any changes with their MWI today? A few small changes were run on the server overnight.

I am not complaining.


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Re: Oct 6, 2010 Upgrade-Related Bugs
cu2o2o2 wrote:Voicemail is not working on my phones this morning either. The usual beep after the prompt, "The person you are trying to reach is not available. Please leave a message", is gone. I waited for at least 1 minute and there was still no beep nor a disconnection (as it might have been disconnected alreadyFPL-steve wrote:Is anyone seeing any changes with their MWI today? A few small changes were run on the server overnight.). This test is directly on my PAP2T.
I am not complaining.As I am using an ip-pbx, I do not have above problem.
************UPDATE**************
It is working now (it might have been working earlier but I just had the time to test it now). I can leave a voicemail now when I call my FPL numbers.

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Re: Oct 6, 2010 Upgrade-Related Bugs
the voicemail is working or the MWI is working
the MWI still doesnt work for me
the MWI still doesnt work for me
cu2o2o2 wrote:cu2o2o2 wrote:Voicemail is not working on my phones this morning either. The usual beep after the prompt, "The person you are trying to reach is not available. Please leave a message", is gone. I waited for at least 1 minute and there was still no beep nor a disconnection (as it might have been disconnected alreadyFPL-steve wrote:Is anyone seeing any changes with their MWI today? A few small changes were run on the server overnight.). This test is directly on my PAP2T.
I am not complaining.As I am using an ip-pbx, I do not have above problem.
************UPDATE**************
It is working now (it might have been working earlier but I just had the time to test it now). I can leave a voicemail now when I call my FPL numbers.
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Re: Oct 6, 2010 Upgrade-Related Bugs
charettepa wrote:the voicemail is working or the MWI is working
the MWI still doesnt work for me
cu2o2o2 wrote:cu2o2o2 wrote:Voicemail is not working on my phones this morning either. The usual beep after the prompt, "The person you are trying to reach is not available. Please leave a message", is gone. I waited for at least 1 minute and there was still no beep nor a disconnection (as it might have been disconnected already). This test is directly on my PAP2T.
I am not complaining.As I am using an ip-pbx, I do not have above problem.
************UPDATE**************
It is working now (it might have been working earlier but I just had the time to test it now). I can leave a voicemail now when I call my FPL numbers.

Now both the MWI and voice mail do not work.

I'll update only if my ip-pbx does not work with FPL...
.
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Re: Oct 6, 2010 Upgrade-Related Bugs
Voice mail system down again!
From noon on Oct 19, 2010 (PDT) until now 3:30 p.m. PDT. The voice mail system was down again.
We just heard "Please hang up and try again".
Even caller cannot leave message into my voice mail box. After the prompt for leaving message, it was silence for a few seconds and then heard a busy tone.
FPL, please have a quick look and fix the problem.
From noon on Oct 19, 2010 (PDT) until now 3:30 p.m. PDT. The voice mail system was down again.
We just heard "Please hang up and try again".
Even caller cannot leave message into my voice mail box. After the prompt for leaving message, it was silence for a few seconds and then heard a busy tone.
FPL, please have a quick look and fix the problem.
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Re: voice mail down again
Voicemail down again, when I call *98 it says "please hang up and try again."
Softphone user
Softphone user
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Re: Oct 6, 2010 Upgrade-Related Bugs
The NAT Keep Alive solution has worked for me so far. Thanks a lot Funkytown.Funkytown wrote:Spa2101 common issues is when your incoming calls goes to VoiceMail or busy signal and this is because the Spa2101 ATA is normaly behind a router/modem like most Voip ATA's. After your Spa2101 registers with FPL proxy server a port is opened for 5060 or 5070 to accept inbound connections and after a certain time the port will close automatically by your router/modem.
Changing the registration expire time to a shorter registration is one method and the other is to activate NAT Keep Alive which the ATA will send a packet by default every so many seconds to keep port 5060 or 5070 open and active. The NAT Keep Alive feature on the Spa2101 can be found on the Voice tab then choose the admin login and choose the advanced menu. From there choose eathier line 1 or line 2 that you are working with and the option will be available to choose to turn on or not.Make sure to always save and reboot after changing settings.
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Re: Oct 6, 2010 Upgrade-Related Bugs
We are aware of the problem and are working feverishly to have it resolved as quick as possible, please bear with us we will provide updates when available?tigerking wrote:Voice mail system down again!
From noon on Oct 19, 2010 (PDT) until now 3:30 p.m. PDT. The voice mail system was down again.
We just heard "Please hang up and try again".
Even caller cannot leave message into my voice mail box. After the prompt for leaving message, it was silence for a few seconds and then heard a busy tone.
FPL, please have a quick look and fix the problem.
Kris
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Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Nimbuzz is not working
Nimbuzz is not working anymore
when i try to connect , it says wrong user name or password is not correct.
it was working before without any problems
when i try to connect , it says wrong user name or password is not correct.
it was working before without any problems
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Re: Oct 6, 2010 Upgrade-Related Bugs
voice Mail is working again
but
still no inticator
but
still no inticator
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Re: Nimbuzz is not working
I just double-checked to make sure this is the Freephoneline forum!ogammo wrote:Nimbuzz is not working anymore
when i try to connect , it says wrong user name or password is not correct.
it was working before without any problems

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Re: Nimbuzz is not working
Nimbuzz is an SIP client that works with FreePhoneLine (but lacks DTMF)cu2o2o2 wrote:I just double-checked to make sure this is the Freephoneline forum!